The Random-e Network and its team of Information Technology professionals have a proven reputation for providing innovative information technology (IT) enterprise solutions and services that aide our clients in solving critical mission, operations and business problems.

Our IT experts have a broad range of technical disciplines and uses industry best practices to provide scalable, easy to manage information systems and programming solutions that yields actionable information to clients. We focus on providing solutions that solves the problem of making critical data accessible and getting the right information to the right person at the right time and in the most efficient manner possible.

Our solutions have the following characteristics and more:

  • Security - We ensure information is not being stolen by those we don't want to have access to it.
  • Scalability - Our solutions accommodate increases in client requirements based on changing technical, operational and mission needs.
  • Cost - We strive for cost effective solutions that take budgetary constraints into account.
  • Management - Our technical experts use accepted industry best practices and standards, such as ITIL, to manage daily operations.
  • Portability - Our solutions accommodate changes in technology.

Random-e offers expertise in the following areas:

  • Desktop Services - We provide our customers with comprehensive desktop lifestyle management support that offers cost effective and efficient services from procurement to disposal.
  • LAN & WAN Administration - Our expertise includes broad-based skills in network management concepts and functions such as fault, performance, configuration, accounting and security management.
  • Enterprise Operations - We employ best practices for operating network and computer operations and helpdesk call center services that have been developed over many years of experience with small helpdesks to fully integrated enterprise-wide solutions.
  • Web & Applications Development - We use industry standards including documentation, test planning, change control, requirements analysis, architectural description and formal design and construction practices to mitigate risk.
  • IT Infrastructure Solutions - We assist our clients in the acquisition, implementation, and operation of network communications, computer platforms, and operating systems to enhance connectivity across an organization to facilitate information exchanges.
  • Contact Center, Call Center, Help Desk & Customer IT Support - We provide information and assistance in identifying, troubleshooting and resolving problems with laptops, desktop and peripheral devices, such as PDAs. We respond to customer calls via email, IM, text, and more.
  • IT Strategic Planning - We provide insight and advice to our clients that facilitates prudent investments in technology to meet short, near and long term customer demands, goals, and vision.
  • Enterprise Architecture - We assist our clients in maximizing their IT investments by designing, developing, and deploying flexible, agile, and adaptable architectural blueprints.